Billing features may not appear for certain users
Incident Report for Formstack Sign
Resolved
This incident has been resolved.
Posted Oct 20, 2020 - 20:33 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 20, 2020 - 20:13 UTC
Identified
Certain users, upon landing on the Billing page within their Formstack Sign accounts, may not be able to see all of the available options for their current plan, or be able to make changes to their account. We've identified a potential cause, and are testing solutions internally.
Posted Oct 20, 2020 - 19:55 UTC
This incident affected: Billing Portal.
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